Your company failed miserably in my opinion.
I was mislead to thinking my purchase was for my key ring. It was a necklace pendant, with no means of fitting on a key ring!
I returned the item yesterday.
10/03/2019 - Very sorry for the confusion per the item title: "Sterling Silver Shamrock Key Pendant with Chain" this is a jewelry piece. We specialize in jewelry items intended to be worn on a person. As with all our purchases we are happy to issue a refund upon return receipt. Kindly - Tami